Privacy and Store Policies

If you experience any difficulties with a download please write to StoreSprite(-at-)kallmaker.com. We can’t guarantee 100% compatibility (nobody can) but we’ll help if possible and refund if it doesn’t work out.

Our paperbacks have been stored in dry, smoke-free conditions. Some are very limited editions.

Signing Instructions: Please provide enough information so print books can be signed appropriately. (Tips & hints: How to Get Signed Books.) If you leave the order comment / message box blank or don’t send an email within a few hours of purchase, we will assume you want only a signature.

Every effort will be made to ship your books to you quickly and correctly. If something isn’t right, we will make it right. However, if the mailing address provided during checkout is incorrect, and the books are returned to sender, we will ask you to pay for the shipping cost of the second shipment by whatever means you select.

Full and Complete Shipping Address is Vital

Our shop is fully automated and whatever you enter for shipping information is how the package will be addressed when your local mail person finally handles it. Please be complete! We can’t replace lost books and ship again at our expense if we’ve addressed the package as you specified during checkout and shipment doesn’t reach you. We want you to be happy, yes we do! But we’re not a huge retailer with unlimited resources and unlimited stock. Some of our books are last known copies of some editions and would be impossible to replace.

Shipping to outside the USA? Please read the section on International Orders.

All shipments are sent USPS International Priority Mail with delivery estimated at 4-8 business days. Please be aware that reliable shipment tracking for us lasts only until the parcel leaves US borders. After that, we are not responsible for delivery of the books.

Packages are sent marked “merchandise.” Your postal service may charge tax/tariff upon delivery. Every country does it differently and it is impossible for us to predict.

Because these shipments are calculated by weight, it’s often possible to add another book without increasing the postage cost. For example, it’s often the same cost to ship 3 books as 2 books. Our shipping calculator attempts to take this into account.

We make this promise – if after we ship the books we find the cost to you was overestimated, we will refund the difference to you.

Express shipping services are so expensive (4-5 times the price of a book) that we cannot in good conscience offer them.

Recycling for Our Fragile Planet

We make every attempt to recycle, reuse, and repurpose shipping materials. Your books will likely arrive in envelopes or boxes that have been previously used for shipping and have branding from other companies on the exterior. These materials have been stored in dust-free smoke-free conditions for at least 7 days before they are used again.

We encourage you to reuse them as well!